White Eagle Crafts of Virginia stands behind our products and guarantees your satisfaction.

We guarantee our products.
White Eagle Crafts promises to deliver high-quality products in good condition. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 10 days of receiving your order. We promise to process your request in a timely manner.

We guarantee first-class customer service.
White Eagle Crafts is committed to making you happy. If you have any questions or concerns regarding our products or services, please contact us at 804-478-5056, or e-mail contactus@whiteeaglefarm.com. We will respond to or acknowledge your inquiry within one business day.

We guarantee your security.
Every time you shop with White Eagle Crafts of Virginia, you are backed by our security guarantee. When you are shopping at White Eagle Crafts, you are shopping on industry leader Paypal's secure server, which encrypts all of your personal information, including name, address and credit card number. All credit card transactions made on the White Eagle Crafts Web site are protected using industry standard SSL Security.  All White Eagle Crafts credit card transactions are cleared through Paypal's secure servers that are protected from fraud with a certificate from Verisign.

To view certificate information in Windows Internet Explorer: While in our secure order area, on one of our checkout pages, right-click on the right hand portion of the address bar, (or for older browser versions, right-click the bottom portion of the page and select the Properties item). In the Property Sheet window that appears, select the 'View Certificates' button to see certificate information. Please note: the Macintosh version of Internet Explorer does not support this functionality.

To view certificate information in Netscape Navigator: While in our secure order area, right-click (control-click on the Macintosh) on the bottom portion of one of our checkout pages and select the Page Info item. 

If you have questions, please call us at 804-478-5056 or e-mail: contactus@whiteeaglefarm.com.