How do I return something to White Eagle Crafts of Virginia?

At White Eagle Crafts, we stand behind our merchandise.

When returning items:

1. All returned items must be in the original packaging and include a copy of your invoice.

2. Any items returned for reasons other than defects must be unused and in the original packaging. 

3. We will not give a credit or refund for used merchandise.

4.  If you have received a defective item from us, return the item and a copy of your invoice.  Please inform us which you prefer:  a replacement item or a refund for the defective merchandise.

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.